What We Do

What We Do

Every claim we handle is conducted by a CILA qualified Chartered Loss Adjuster, with each carrying over 25 years of experience in the profession. Their expertise and skills are backed by traditional principles of sound reporting with attention to detail.

This expertise is complemented by a panel of consultants assisting, when necessary, in technical aspects of building construction, engineering, accountancy, agriculture, liability & law, forensic investigations, fraud and other specialist fields.

Since 2020, changes in demand from our Instructing Principals has seen FGC strategically evolve to move away from the Domestic Lines market to concentrate solely on commercial risks.

Our qualified adjusters have developed those in depth skills necessary to deal with all manner of commercial and domestic property claims [and associated liability losses] involving standard fire and perils, business interruption, theft, subsidence, contractors all risks, agricultural, marine, contingency cover and EL, PL and Products Liability.

We believe combining technical skills with a totally reliable personal service often brings about a ring of confidence which is appreciated by all clients when they need it most. There are, of course, occasions when difficulties arise with claims but we ensure these are approached in a professional manner and resolved in the most expeditious fashion possible.

We are vigorous in our approach to pursuing possible Third Party recoveries. We are always keen to assist Underwriters by offering risk surveys with associated risk improvement advice.

Our out of hours emergency telephone facility provides an essential service for the needs of the client, broker and insurer.